Return and Refund Policy

We aim to promote the sustainable lifecycle of clothes by facilitating donations and exchanges within the community. Since all items are given away for free, we have a strict No Return and No Refund Policy.

No Returns or Exchanges

All items listed on FreeClothes.in are donated by individuals who wish to pass them on for free.
Once a recipient receives an item, it cannot be returned or exchanged.

We encourage recipients to carefully review item descriptions and images before expressing interest.

No Refunds

Since no money is exchanged on our platform, refunds are not applicable.

The only cost involved is the delivery fee, which is borne by the provider.

Item Condition and Quality

FreeClothes.in does not guarantee the quality, authenticity, or condition of the clothes.

We rely on providers to give honest descriptions and images. Recipients are advised to express interest with the understanding that the items are second-hand and pre-loved.

Disputes and Resolutions

Any disputes between providers and recipients should be resolved through mutual communication.
FreeClothes.in acts solely as a facilitator and is not liable for any disputes or issues regarding the item’s condition or delivery.
However, if you encounter any serious issues, please Contact Us for assistance, and we will do our best to mediate.

Reporting Misuse

If you believe a user is misusing the platform by listing inaccurate information or behaving disrespectfully, report them through our Help Center.

Misuse of the platform may lead to temporary or permanent restrictions.

Important Notes

We encourage users to communicate openly and respectfully to avoid misunderstandings.

By using FreeClothes.in, you agree to this Return and Refund Policy and acknowledge that no returns or refunds are allowed.

If you need further clarification, feel free to Contact Us or visit our Help Center