1. Information We Collect

• Personal Details: Name, email address, contact number, and delivery address, required for registration and facilitating the exchange of clothes.
• User Activity: Browsing history, items of interest, and communication with other users to improve user experience and platform functionality.
• Device Information: IP address, browser type, and device details to enhance security and optimize site performance.

2. How We Use Your Information

• Facilitate communication between providers and recipients.
• Ensure accurate delivery of items by sharing necessary contact details with the provider.
• Enhance platform functionality and improve user experience.
• Maintain site security and prevent fraudulent activities.

We do not share your personal data with third parties for marketing purposes.

3. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our platform uses secure server technology and data encryption to maintain data integrity.

4. Information Sharing

• With Providers: When you express interest in receiving clothes, your delivery address and contact information will be shared with the provider to facilitate shipment.
• Legal Compliance: We may disclose personal information if required by law or to comply with legal processes.

5. Data Retention

Your personal information is retained only as long as necessary to fulfill the purposes mentioned above or as required by law.

6. User Rights

• Access and review your personal information.
• Request the correction or deletion of your data.
• Withdraw consent for data usage at any time.

7. Cookies Policy

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Contact Information Sharing Consent

When you express interest in receiving clothing from a donor, our platform requires your consent to share your contact details — including your email address, mobile number, and delivery address — with the donor. This information is shared solely to facilitate coordination and shipment of the donated items.

• You will be asked to provide consent before your first interest request. Once granted, this consent applies to all future requests.
• You may withdraw your consent at any time from your account settings, which will prevent your contact details from being shared with donors going forward.
• Donors are obligated to use your contact information only for the purpose of coordinating the clothing donation and delivery. Any misuse of shared information is a violation of our platform's terms.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through updates on this page. We encourage you to review this policy periodically.

10. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please reach out to us at: support@freeclothes.in.